The business
phone that does
more than ring

Zoom Phone combines enterprise-grade reliability, global reach, and
built-in security with AI-first simplicity, so you can provide smarter service,
keep teams connected, and scale faster.

Zoom Phone plans starting at
$10 /month/user
Explore pricing
Zoom Phone
Key Features
Key features

VoIP phone features built for flexibility and adaptability

Call and connect from anywhere

Make and take calls wherever you are, on any compatible device — perfect for hybrid work.

Learn more
Call and connect from anywhere

*Power Pack license is an additional cost.

Use cases
Use cases

Discover how teams stay connected with Zoom Phone

  1. IT Admin

    IT Admin

    From onboarding new employees to handling peak call volumes, Zoom Phone gives IT the tools to stay in control (minus the stress).
  2. Sales

    Sales

    Make every sales call count with Zoom Phone. Get tools that simplify follow-ups, log activity automatically, and surface key insights, all in one place.
  3. Retail

    Retail

    Zoom Phone helps retail teams coordinate, share devices seamlessly, and respond to customer needs quickly — so every shift runs smoothly.
  4. Manufacturing

    Manufacturing

    Fewer delays, smoother shifts, and safer operations — Zoom Phone makes it easy to connect across shifts, departments, and noisy environments without disruption.
  5. Healthcare

    Healthcare

    Zoom Phone routes calls, manages faxes, and connects departments fast — so healthcare teams can focus on patients, not phone systems.
  6. Customer experience

    Customer experience

    Zoom Phone helps your support team answer calls quickly, handle tough issues together, and keep track of follow-ups — so customers can get the help they need.
AI concierge
blue dots
Zoom Phone AI Concierge

24/7 always-on AI Concierge

Set up a virtual AI receptionist to greet callers, answer questions, book appointments, and route callers to the right team automatically.

Learn more

Zoom Workplace is trusted by
industry experts

4.5/5

out of 7.9k+ reviews

4.5/5

out of 54.9k+ reviews

8.3/10

out of 5.8k+ reviews

Leader in The Forrester Wave™

UCaaS Platforms, 
Q3 2025

Alcivia

By eliminating the phone systems, the associated maintenance, and the time and labor, Zoom [Phone] costs us less than what we had for all those other things but comes with a lot more features. It's kinda a no-brainer — you ROI out of the box right away.

Don Schlising, CIO
ALCIVIA

Resources
Resources

Learn more about Zoom Phone

Get Phone support
  1. What is a VoIP phone?

    What is a VoIP phone?

    VoIP technology offers flexibility for businesses looking to upgrade their old phone systems.
  2. Modernize your multi-line phone system

    Modernize your multi-line phone system

    Cloud technology offers better features, enhanced resiliency, scalability, and lower costs.
  3. Fixed and non-fixed VoIP options for Zoom Phone

    Fixed and non-fixed VoIP options for Zoom Phone

    Get benefits like top-tier security, greater credibility, and enhanced features.
  4. On-premise BYOC

    On-premise BYOC

    Flexible options to keep your PSTN connectivity with your current provider.
  5. Zoom Phone Numbers

    Zoom Phone Numbers

    Phone number requirements for Zoom Phone.
Pricing
Pricing

Explore Zoom Phone
plans and pricing

Explore plans
Annually
US & CA Unlimited Phone
/user/month (billed annually)

 

Unlimited domestic calling within United States and Canada.
Features included
  • Phone
    • Domestic calling (unlimited or metered)
    • Domestic SMS & MMS
    • Domestic online fax (50 pages per
month)
    • International calling (metered) See rates
    • Domestic phone number included
    • Call recording
    • Integrations with Salesforce, Slack,
Contact Center, Microsoft and Google
    • One management portal
    • Make & receive calls from multiple
devices and apps
  • AI Companion
    • Real-time summaries
    • Voicemail prioritization
    • Task extraction
Pro Plus Phone + Workplace Pro
/user/month (billed annually)

 

Bundle — All essential features of Workplace Pro bundled with Zoom Phone.
Features included
  • Phone

    All of US & CA Unlimited
  • Meetings

    30 hours per meeting
    100 participants per meeting
    Upgrade to large meetings
  • AI Companion
  • Tasks

    AI-first task management
  • Team Chat
  • Whiteboard

    3 editable boards
  • Docs

    Unlimited docs
  • Mail

    End-to-end encryption
  • Calendar

    Service
  • Workflow Automation
  • Hub
  • Live Chat Support
  • Essential Apps
  • Cloud storage

    10 GB
Business Plus Phone + Workplace Business
/user/month (billed annually)

 

Bundle — All essential features of Workplace Business bundled with Zoom Phone.
Features included
  • Phone

    Domestic online fax (unlimited)
  • Meetings

    30 hours per meeting
    Upgrade to large meetings
  • Scheduler

    All features
  • Whiteboard

    Unlimited whiteboards
  • AI Companion
  • Tasks

    AI-first task management
  • Team Chat
  • Docs

    Unlimited docs
  • Mail

    End-to-end encryption
  • Calendar

    Service
  • Workflow Automation
  • Hub
  • Live Chat Support
  • Essential Apps
  • Cloud storage

    10 GB
  • Extras

    SSO, managed domains & more
 

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FAQs
FAQs

Got questions? We’ve got answers.

A cloud VoIP phone system is a communication solution that uses the internet to make and receive phone calls instead of physical phones and landlines. Cloud VoIP systems are hosted and managed in the "cloud". Zoom Phone is a cloud VoIP phone system.

No, you don't need a special phone to use VoIP. You can choose to use dedicated VoIP phones that connect to your internet network directly, or you can use software (or softphone) like Zoom Phone to make calls from any compatible device with our desktop or mobile app.

VoIP phone refers to a device or program that utilizes Voice over Internet Protocol (VoIP) technology. VoIP technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection.

We make it easy to get started without telecom expertise. You can transfer your existing compatible business phone number to a full-featured phone system with no hidden fees. If you'd like extra support, get up to three one-hour training sessions with a Zoom Phone expert.

Zoom Phone is compatible with many desk phones designed specifically for VoIP.

Zoom offers phones from manufacturers such as Mitel, Yealink, and Poly. You can shop our current list of Zoom Phone-compatible hardware options here.

Yes, you can transfer your existing business phone number to Zoom's full-featured phone system with no hidden fees.

Need a VoIP phone that does more than just calls? Try Zoom Phone

Get more ways to communicate with Zoom's connected phone solution — call, video, chat, SMS, and fax.

Contact sales
Get started